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Mgr Asst Utilization Mgmt (PHL)

  • PHL NCR Taguig City Alliance Global Tower
  • CUS > Service Operations
  • Full time
  • Added
  • JR95836



-Provides direction and guidance to guarantee consistent achievement of key performance metrics

-Achieves, measures, reports and communicates metric goal attainment for assigned team

-Ensures accurate and timely communication of client campaign issues to Operations Manager.

-Coaches, mentors and develops associates for skills expansion and promotional opportunities

-Holds team meetings on a regular basis with direct reports

-Resolves escalated issues

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