Description
Responsible for analyzing, selecting, and implementing learning & development solutions for business performance gaps based on business needs.
Primary duties may include, but are not limited to:
- Conducts needs analysis and evaluates effectiveness of learning solutions.
- Leads Learning & Development initiatives involving multiple associates.
- Oversees and manages large and/or complex projects, markets or initiatives.
- Partners with clients on project charters, scope, goals, deliverables, required resources, budgets, and timing to ensure project success.
- Tracks and reports on project milestones.
- Manages project scope by ensuring any changes to scope are documented and approved.
- Determines if external consultants or contractors will be required to complete the project plan and recruits and manages appropriate vendor resources.
- Applies human performance improvement principles and consults with business unit management and Learning & Development management to improve business performance.
- May conduct training or develop instructional or reference content as necessary to ensure timely and accurate implementation of performance solutions.
- Develops working relationships with internal and external team members. Understands client-specific processes and key drivers of performance.
- Provides cross-functional support in the development of business solutions.
- Serves as a coach or mentor for other learning consultants and learning associates across Learning & Development when partnering on projects/initiatives.
Requires BA/BS degree in business, education, instructional design, or other learning discipline; 7 years of experience, including 5 or more years of project management experience; or any combination of education and experience, which would provide an equivalent background.
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