Description
Collaborates with business partners, IT peers and other company departments to initiate and track purchases of all desktop hardware and software licenses; match requests to existing inventory. Primary duties may include, but are not limited to: Logs and tracks assets, by location, in the Asset Management Repository until retirement. Duties also include, but are not limited to: Assists with escalations from Level I to resolve customer and vendor issues; document meetings and recommendations for improvement. Runs complex queries and manipulate data to present in a more formalized format for departmental use and planning. Performs audits of data and take corrective action. Participates in enterprise projects that involve hardware and software acquisition and development of asset management related processes, policies and procedures. Participates and manages small projects within asset management including testing updates to AM tools and new interfaces for AM tools. Actively seeks and clearly documents opportunities for cost containment and present ideas within the department. Requires Associate's degree or recognized trade certification; or any combination of education and experience, which would provide an equivalent background. 2-3 years personal computer, purchasing, finance or project management experience desired. CSAM (Certified Software Asset Manager) and CHAMP (Certified Hardware Asset Management Professional) preferred initially, but required within one year of accepting the position. Must be detail oriented and able to manage multiple tasks. Excellent oral, written and interpersonal communication skills required.
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