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Sr. Business System Analyst - GR - 38482 - 61782 - JR120295

  • IND, HR
  • BSP > Business Support
  • Full time
  • Added
  • JR120295




Job Title

Sr. Business System Analyst

Requirement Type

Full-Time Employee

Job Location

Bangalore - Bagmane/Gurugram

Requirement Level

Specialist – Technology

Hiring Manager

Team Lead

Primary Skill

Power BI, Tableau, SDLC



Skill Category

Super Niche


Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler.  It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux , President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.


Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.


Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity


Carelon Global Solutions India is seeking a highly creative and meticulous Tech Lead, who will be responsible for all design requirements for our leader communications.  The incumbent will report to Manager – Communications and must understand the design process, liaising with multiple stakeholders to understand the brief and deliver all in-house design requirements, apart from coordinating with external agencies to ensure brand guidelines are followed.


•    Lead the analysis and documentation of business requirements, ensuring alignment with organizational goals and objectives.

•    Collaborate with stakeholders to gather, analyze and prioritize business needs and translate them into functional specifications.

•    Conduct thorough business process analysis and identify opportunities for optimization. 

•    Develop comprehensive business requirements documents, user stories, use cases and other relevant artifacts.

•     Facilitate requirements workshops and meetings with cross functional teams to elicit and validate requirements .  

•    Work Closely with product owners, Tech leads , Architects, Developers and QA teams to ensure successful delivery of solutions.

•    Perform impact analysis and risk management to anticipate potential challenges and mitigate project risks.

•    Provide expertise in data analysis and data mapping to support decision making and solution design.

•    Act as Subject matter expert for business processes, systems and industry trends, providing guidance and support to stake holders.

•    Lead and mentor junior business analysts, fostering their professional growth and development.

•    Ensures effective understanding of the feature and User stories with Dev team.

•    Stay updated with industry trends and emerging technologies.

•    Mentor’s others and may lead multiple or small to medium sized projects. 


  • B. Tech /B.E. /MCA/ MBA


  • Has been a working as a Business Analyst  in healthcare industry.

  • Familiar with business intelligence and data visualization tools like Power BI and Tableau.

  • Excellent analytical and problem-solving skills, with a keen attention to details.

  • Must have knowledge of healthcare industry regulations and compliance requirements.

  • Effective communication skills with ability to collaborate with cross functional teams and stakeholders.

  • Knowledge of task or effort estimation.

  • Proven leadership experience.

  • Experience in Agile development methodologies is preferred.


  • Must have 6+ years of experience as a Business analyst in technology driven environment.

  • Strong analytical and problem solving skills with the ability to think critically and strategically.

  • Excellent communication and interpersonal skills with ability to effectively  interact with stakeholders at all levels.

  • Proficiency in Business analysis tools and techniques such as requirements elicitation, process modelling and stakeholder management.

  • Experience with Agile methodologies and familiarity with tools like Azure DevOps, Jira or Confluence.

  • Must have knowledge of healthcare industry regulations and compliance requirements.

  • Effective communication skills with ability to collaborate with cross functional teams and stakeholders.

  • Knowledge of task or effort estimation.

  • Proven leadership experience.

  • Experience in Agile development methodologies is preferred.

  • Experience in healthcare information technology is a plus.

  • Experience using Azure DevOps Services including Boards, Pipelines and Repos.

  • Experience in the healthcare industry strongly preferred. Good Communication skills.


Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.


  • Extensive focus on learning and development

  • An inspiring culture built on innovation, creativity, and freedom

  • Holistic well-being

  • Comprehensive range of rewards and recognitions

  • Competitive health and medical insurance coverage

  • Best-in-class amenities and workspaces

  • Policies designed with associates at the center


Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer : Offered designation titles differ*

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