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Technical Writer - GR - 38482 - 61803 - JR109692

  • IND, HR
  • IFT > IT Infrastructure & Support
  • Full time
  • Added
  • JR109692

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Description

JOB DESCRIPTION

Job Title

QA Engineer

Requirement Type

Full-Time Employee

Job Location

Gurugram

Requirement Level

Associate

Hiring Manager

Delivery Manager

Primary Skill

Documentation tools ~ Microsoft Word, Adobe Acrobat, and MadCap Flare, Azure Dev ops, Jira and Confluence. Excellent writing, editing, proofreading and oral communication skills

Business

GCIO

Skill Category

Niche

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler.  It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux , President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.

ABOUT CARELON

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB POSITION

Carelon Global Solutions India is seeking a highly creative and meticulous Team Lead, who will be responsible for all design requirements for our leader communications.  The incumbent will report to Manager – Communications and must understand the design process, liaising with multiple stakeholders to understand the brief and deliver all in-house design requirements, apart from coordinating with external agencies to ensure brand guidelines are followed.

JOB RESPONSIBILITY

  • Create and maintain technical documentation, including user manuals, product specifications, and training materials.

  • Collaborate with subject matter experts to understand complex technical concepts and translate them into easily understandable language.

  • Edit and proofread technical documentation to ensure accuracy and consistency.

  • Work closely with cross-functional teams, including engineering, product management, and customer support, to ensure that all documentation is up to date and reflects the latest product developments.

  • Participate in the development of new products and features by providing input on documentation needs.

  • Manage documentation projects from start to finish, including planning, writing, editing, and publishing.

  • Stay up to date with industry trends and best practices in technical writing.

QUALIFICATION

  • Bachelor's degree in Technical Writing, English, Science, engineering, or a related field.

EXPERIENCE

  • 3+ years of experience in technical writing or a related field.

  • Work experience in healthcare domain is a plus.

SKILLS AND COMPETENCIES

  • Bachelor's degree in Technical Writing, English, Science, engineering, or a related field.

  • 3+ years of experience in technical writing or a related field.

  • General understanding of grammatical conventions with clear and fluent writing.

  • Excellent writing, editing, proofreading and oral communication skills.

  • Strong understanding of technical concepts and the ability to translate them into easy-to-understand language.

  • Experience in technical and common office software and documentation tools such as Microsoft Word, Adobe Acrobat, and Madcap Flare.

  • Familiarity with feature management tools such as Azure Dev ops, Jira and Confluence.

  • Strong attention to detail with the ability to manage multiple projects simultaneously.

  • Ability to work independently and as part of a team.

  • Familiarity with cloud-based applications, MS Azure or .Net software (preferred but not essential)

  • Exceptional analytical and conceptual thinking skills

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

  • Extensive focus on learning and development

  • An inspiring culture built on innovation, creativity, and freedom

  • Holistic well-being

  • Comprehensive range of rewards and recognitions

  • Competitive health and medical insurance coverage

  • Best-in-class amenities and workspaces

  • Policies designed with associates at the center

EQUAL OPPORTUNITY EMPLOYER

Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer : Offered designation titles differ*


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